Three years later, this is what it looks like:
There is a lawsuit against the company going on right now. I have yet to convince the husband to join it since all we get out of it is more trex decking. Labor costs to have it replaced as well as any railing we'd have to replace - is not included. If we're going to replace the dang thing, I guaran-dang-tee ya, it won't be with Trex! The cheap Home Depot brand decking we put on the back porch four years ago - still as nice as the day we installed it.
If you are planning to build a deck or porch in the near future - buyer beware.
7 comments:
my husband just told me he wanted to rip out our deck and do this one! I am so showing him these photos!
Mine is the same color, but I only have one piece that looks exactly like this!!!! My stairs up onto the deck have a little more wear too. We're disappointed too. This came with the house when we bought it so I don't think we have any recourse. But, I definately won't be recommending it. The board we have damage on has a lot of exposure because it's a rail on the side, the rest is mostly covered. I'm glad it's not where I'd walk, I'm afraid I'd fall through. Do you also have "wet" spots that seap up through it???
Hi Kris & Jenne:
I am a representative of Trex and wanted to see if there is any assistance we can offer. Please feel free to contact our customer service department for assistance with your concerns at 800-BUY-TREX, Option # 2, Option # 3.
You can also contact me directly at question@trex.com.
Pat M
Trex Company
Oh wow, look at that...are you going to call them?
Those pictures are great and worth a thousand words-good for you for posting and making us all aware!
Oh great!! Just one more thing to add to my list of worries for this house.... :( Guess I'll have to show my foreman this.
That's not okay! I'm so glad you wasted your money on them before we did!
I hope you can get something to replace that LIFETIME guarantee!
ugh!
Um, that seriously stinks! Buyer beware indeed!
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